Legal

Privacy Policy

Effective Date: May 10, 2026

1. Introduction

Crewhall is an independently developed gaming recruitment platform. This Policy explains how information is collected, used, stored, and shared when people use Crewhall for gaming profiles, crew pages, recruitment, applications, events, chat, and future Riot verification features. Crewhall is not currently presented as a registered company or legal entity.

2. Information We Collect

A. Account Information

  • email address
  • username and display name
  • password hash, not plain password
  • email verification status
  • password reset tokens stored securely or hashed where applicable
  • session information

B. Profile Information

  • uploaded avatar/profile picture and banner image paths
  • bio, location, region, languages, and platforms
  • preferred games, roles, ranks, and availability
  • social links and recruitment preferences

C. Crew and Recruitment Information

  • crew names, descriptions, roles, permissions, and rosters
  • recruitment posts, applications, invite links, and application answers
  • events, announcements, gallery media, chat messages, and unread indicators
  • reports, moderation activity, audit logs, and safety records

D. Connected Gaming Account Information

  • future Riot account identifiers, username, display name, and profile URL if Riot Sign On is enabled
  • future Riot connection status, sync status, and last synced time
  • future Riot access tokens, refresh tokens, and token expiration times where required
  • approved Riot rank/stat data only if a real approved sync is available

Riot Sign On may be added in the future for Valorant and League of Legends verification. Crewhall does not collect third-party gaming account passwords. Tokens, where required for future Riot verification, are stored server-side only and should be encrypted before production use.

E. Technical Information

  • IP address or proxy-provided IP headers processed for security and rate limiting
  • session cookies required to keep users logged in
  • basic server or Nginx request logs, which may include requested URL, timestamp, IP address, and user agent

F. Communications

Crewhall may collect reports and moderation details submitted through the service. Account confirmation and password reset emails are sent through Resend.

3. How We Use Information

Crewhall uses information to:

  • create and manage accounts
  • provide player and crew profiles
  • operate recruitment features and process applications
  • display public profiles, recruitment posts, crew pages, events, and announcements
  • verify email addresses and send password reset emails
  • prepare future Riot verification where enabled
  • show verified or self-reported labels accurately
  • improve safety, moderation, abuse detection, and platform security
  • detect spam, unauthorized access, fraud, and policy violations
  • comply with legal obligations where applicable

4. Public Information

Some information may be public, including username, display name, avatar, banner, bio, game profiles, ranks, roles, recruitment posts, crew pages, roster information, public events, announcements, verified/self-reported labels, and future synced stats if a supported approved provider is enabled. Do not post private information in public fields.

5. Self-Reported and Future Verified Game Data

Most Crewhall game profile data is self-reported by users. Self-reported rank, role, region, platform, availability, and bio data may be inaccurate. Crewhall will only show verified stats or verified rank if a supported approved API returns real verified data.

Riot Sign On may be added in the future for Valorant and League of Legends identity and rank verification after approval. Crewhall does not currently offer Steam, Epic Games, Battle.net, Ubisoft, or Discord account linking. Connected account ownership, if added later, will not automatically mean rank, stats, or most-played characters are verified.

6. Cookies and Sessions

Crewhall uses cookies for login sessions and security. These cookies are required for account features to work. Crewhall does not currently use third-party advertising cookies or analytics tracking cookies.

7. Legal Bases / Reasons for Processing

Crewhall processes information to provide the service requested by users, protect accounts, prevent abuse, maintain security, and process optional future Riot verification data if users choose to use it. Depending on your location, privacy laws may give you rights to access, correct, delete, restrict, object to, or export your personal data.

8. Sharing of Information

Crewhall uses its own application database and server infrastructure to store account and user-generated data. Crewhall may share limited information with email providers such as Resend for account emails, Riot if future Riot verification is enabled and the user chooses to use it, infrastructure providers needed to operate the platform, and safety or legal authorities when required. Crewhall does not sell or rent personal information.

9. Data Retention

Account data is kept while the account is active. Public content remains until deleted or removed. Some logs may be kept temporarily for security. Backups may retain deleted information for a limited period. Some records may be retained longer if needed for legal, security, fraud prevention, or dispute reasons.

10. Data Security

Passwords are stored as hashes, not plain text. Secrets and API keys are server-side only. HTTPS should be used in production. Tokens should not be exposed to browsers. Access controls are used for protected pages and server actions. No system is 100% secure.

11. International Data Transfers

Because Crewhall may use cloud hosting, email providers, and future approved verification providers, user data may be processed in countries outside the user's location.

12. User Choices and Rights

Users may edit profile information, delete or remove public content where supported, disconnect future supported third-party accounts if enabled, request access to their data, request correction, request deletion, object to certain processing, or request account deletion.

13. Children and Minors

Crewhall is not intended for children under the minimum age required by applicable law. If a parent or guardian believes a child provided personal information, they may request deletion through the support contact once one is published.

14. Third-Party Links and Services

Crewhall may link to social platforms, Riot resources, crew websites, or user-submitted URLs. Crewhall is not responsible for third-party websites, content, privacy practices, or terms.

15. Game Publisher and Platform Disclaimer

Crewhall is an independent platform. Crewhall is not endorsed by, sponsored by, or affiliated with Riot Games, Epic Games, Valve/Steam, Blizzard Entertainment, Battle.net, Ubisoft, Discord, Respawn, EA, Psyonix, NetEase, Marvel, Fortnite, Valorant, League of Legends, Apex Legends, Rocket League, Overwatch, Marvel Rivals, Rainbow Six Siege, or any game publisher unless explicitly stated. All trademarks belong to their respective owners.

16. Changes to This Policy

Crewhall may update this Privacy Policy. The effective date will be updated. Important changes may be announced through the site or email.